Microsoft Dynamics 365 · ERP & CRM

Your people work eight hours. Your ERP should work twenty-four.

We build the agents into Business Central and Finance & Operations during the implementation, and hand them over at go-live, not as a phase two you pay for again.

A good implementation starts with an honest look, not a sales deck.

We implement, migrate and rescue Dynamics 365 for mid-market manufacturers, distributors and services firms, and we tell you before we start if Dynamics is the wrong answer.

We've moved businesses off GP without losing what GP already knew about them.

GP could no longer be licensed to new customers after April 2026, and regulatory updates end on 31 December 2029. For a finance system, that date is the real end, not 2031.

Most stalled implementations are more recoverable than they look.

We take over stalled and over-budget Dynamics implementations and start with an independent assessment, not an assumption that a rebuild is the only option.

You built something real on spreadsheets. Now let's build it on a system that scales with you.

There's a point where workarounds stop being clever and start being the risk. We'll help you find out whether you've reached it, or whether you've got two more good years.

Good AI agents start with good data. We help you get there before we build anything.

We check whether your process and data are actually ready for AI agents before we build one, and we'll tell you honestly if they're not yet.

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Where are you?
Start here

Where are you right now?

Every other Dynamics partner asks you to pick a product. Almost nobody arrives knowing which one they need, so pick the situation instead, and we'll take it from there.

Most time-sensitive

Our system is going out of support

GP, NAV, AX, or SL: see your actual Microsoft deadline, what stops working first, and what changing costs you.

See your deadline

We've outgrown QuickBooks, Excel or Tally

Multi-entity, inventory, or reporting has hit its ceiling.

Our implementation has gone wrong

Stalled or over budget: get an honest assessment.

We want to change partner

Licence and support transfer, your data stays put.

We're live on D365 but getting no value

Adoption or configuration gaps after go-live.

We're expanding into a new country

New entity, new compliance, same system.

Leadership wants AI, our data isn't ready

Check readiness before committing to agents.

Not sure where you stand?

Answer 4 questions. Get a straight answer.

Support deadlines, live

See every Dynamics deadline →
What we do · by product

The right Dynamics 365 product, chosen by fit, not by what we'd rather sell.

Which one fits depends on your size and complexity, not which one we'd rather sell you.

Business Central
Business Central
Finance, supply chain, sales, and service in one system, sized and priced for the mid-market.
Finance & Operations
Finance & Operations
Multi-entity, multi-country finance and supply chain for larger, more complex organisations.
Sales & Customer Service
Sales & Customer Service
Pipeline, forecasting, case management, and a full history of every customer interaction.
Power Platform
Power Platform
Low-code apps, automation, and reporting layered on top of whichever product you're on.
What we do · by industry

We arrive already speaking your vocabulary.

Bill of materials, change orders, reorder points, lease terms, billable hours: these aren't things we look up mid-project, they're why our discovery phase is short and our estimates hold.

Manufacturing

Production scheduling, MRP, and job costing in the same system as finance.

Distribution

Warehouse management, demand-driven purchasing, and margin by customer and product line.

Professional Services

Project costing, resource planning, and time & billing connected end to end.

Healthcare

Multi-entity finance and grant or program-level tracking, with CRM kept distinct from clinical records.

Food & Beverage

Lot traceability, shelf-life management, and recipe-based production.

Real Estate

Lease administration, CAM reconciliation, and property-level financials.

What we do · by service

New, old, broken, or running, whatever state your Dynamics 365 system's in, we work with it.

New build, migration, rescue, or ongoing support: all run by the same method, with the same team.

Implementation

A new Dynamics 365 build, end to end.

Migration & upgrade

Off a legacy system, without losing what it already knows.

Rescue & recovery

An honest assessment before a new plan.

Managed support

A named team who already knows your setup.

How we work

Structured stages, each with a clear exit, so nobody's ever guessing where things stand.

The most common thing we hear from rescue clients is that they never knew where the project actually was. Each stage has an exit condition you sign off, and AI is used inside the stages where projects actually die.

Diagnose

What the business actually does today, read from the live system rather than from workshops alone.

AI: process mining

Design

Target process and the honest list of what we will not customise, agreed before anyone builds.

AI: gap analysis

Data

Mapping, cleansing and reconciliation started in week two, not the fortnight before go-live.

AI: mapping & cleanse

Build

Configuration and extensions in short cycles, with your people seeing working software throughout.

AI: code assist

Prove

Test cases generated from the design and run as automated regression, so UAT finds real problems.

AI: test generation

Land

Cutover, hypercare, and training material built from your actual configuration, plus the agents.

AI: docs & in-ERP help
AI & agents

Turning on Copilot isn't the hard part. Getting agents to finish a process is.

Purpose-built agents that run one defined process end to end, connected to your Dynamics 365 data, with a person in the loop wherever it matters.

Agent catalogue

13 agents across finance, supply chain, manufacturing, and customer experience, each one a defined job, not a demo.

AI readiness assessment

Five questions, no email required. Find out if your data is ready for agents today, or what to fix first.

What we take on

The projects we say yes to, and the ones we turn down

Most partners will take anything with a budget attached. That is how projects end up in rescue. Here is where we're genuinely useful, and where we'll tell you to go elsewhere.

We take these on

The situations most partners quietly avoid.
  • Dynamics GP, NAV, AX or SL past, or approaching, end of supportIncluding the AX estates that have been unsupported since 2022.
  • Implementations that have stalled, overrun or failed at go-liveOurs or another partner's. We start with what's recoverable.
  • Manufacturers running BOMs, routings and scrap in spreadsheetsWhere the shop floor and the ledger have stopped agreeing.
  • Multi-entity groups that have outgrown QuickBooks, Tally or SageIntercompany, consolidation and multi-currency done properly.
  • Live D365 estates where nobody uses it and nobody trusts the numbersAdoption, data quality and licence waste, in that order.

We'll tell you no

Said early, before anyone has spent money.
  • Your current system still fitsPlenty of businesses thrive on a simpler system for years. We'll say so.
  • The real problem is process, not softwareAn ERP will faithfully automate a broken process.
  • Another product genuinely fits betterSometimes that's NetSuite, SAP Business One, or staying put.
  • Nobody internally owns the outcomeWithout a decision-maker, no partner can make this succeed.
The Post-Mortem series

Projects that went wrong, written up honestly: what was misdiagnosed, what it cost, and what we changed because of it.

Read the series →
Proof

The pitch says we're good. The published record says why.

Most partners lead with logos. We lead with the exact criteria we use to say yes or no, the projects that went wrong and why, and case studies with the numbers left in.

What we take on

The exact criteria we use to say yes, and the ones we use to say no, before any money changes hands.

The Post-Mortem series

Projects that went wrong, written up honestly, including ones that were ours to begin with.

Case studies

Real engagements, what we found going in, and what changed as a result, numbers included.

Company

Who's actually behind the work.

A named team you can check up on, not a logo on a partner directory.

About Upmost

Who we are, and the situations we built the company to specialise in.

Our team

The people who'd actually be on your project, not just the ones on the pitch call.

Offices & delivery model

Where we're based, and how delivery actually works across time zones.

Careers

Open roles, for people who'd rather fix ERP projects than sell them.

Talk to us

We'll tell you if you don't need an ERP

Four minutes, seven questions, answer on screen, no email required to see it. The diagnostic is entirely capable of concluding that you should stay where you are for another two years, and sometimes it does.

Run the diagnostic

Four minutes. Result on screen, no form.

Book a 30-minute call

Pick a named consultant and a time.

Project already on fire

Independent health check on a live implementation.